Frequently Asked Questions

Everything you need to know about shopping with JAYNE Boutique.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We accept returns on all unworn items with original tags attached within 30 days of purchase. Please note that jewelry and final sale items are non-returnable for hygiene and clearance reasons.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for advice.

Do you offer international shipping?

Yes, JAYNE Boutique ships to over 50 countries worldwide. Shipping costs and delivery windows are calculated at checkout based on your specific location.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team via live chat or email.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer interest-free installments through Klarna and Afterpay.